Refund policy

Return, Exchange, and Refund Policy

At MABA India, we take pride in the quality of our products and strive to ensure your satisfaction. However, in the rare instance that you are not completely happy with your purchase, please review our policy below.

Returns

Eligibility: Returns are accepted within 7 days of receiving your order. The item must be unused, unwashed, and in its original packaging with tags intact.

Exclusions: Items marked as final sale, customized orders, and intimate wear are not eligible for returns.

Process: To initiate a return, apply for return/exchange via the link: Maba India or email us at ccare@maba.co.in or WhatsApp us at: +91 9845107794 - with your order details and reason for return. We will guide you through the process.

Shipping Charges: Return shipping charges are borne by the customer unless the product received is defective or incorrect.
It is always advised that you take a video of unboxing the package, so that we have a proof of defective/incorrect product.
For any exchanges/returns, we charge a shipping fee of 99/-

Exchanges

Exchanges are permitted solely for size-related issues and must be requested within 7 days of receiving the item. To ensure a smooth exchange process, the item must be unworn, with all original tags attached, and returned in its original packaging.

Exchanges must be initiated within 7 days of receiving the product. apply for return/exchange via the link: Maba India or email us with your order details at ccare@maba.co.in or WhatsApp us at: +91 9845107794 - with your order details and reason for exchange.
For any exchanges/returns, we charge a shipping fee of 99/-

Refunds

Refund Mode: Refunds are processed in the original mode of payment only in cases of damage or defective goods. For all other cases, we issue refunds in the form of store credits only.

Timeline: Refunds will be initiated within 7 business days after the returned product has been inspected and approved. Please allow additional time for the amount to reflect in your account, depending on your payment provider.

Non-Refundable Items: Gift cards, final sale items, and any shipping charges paid during purchase are non-refundable.
COD Orders are eligible for:
- Store credits against return / Exchanges
For any exchanges/returns, we charge a shipping fee of 99/-

Damaged or Defective Products

If you receive a damaged or defective product, please notify us within 48 hours of delivery. Email us at ccare@maba.co.in or WhatsApp us at: +91 9845107794 - with your order details with clear photos/videos of unboxing of the product and packaging.

We will arrange for a replacement or a full refund, depending on the situation.

Cancellations

Orders can be canceled before they are shipped. Please contact us promptly at ccare@maba.co.in or WhatsApp us at: +91 9845107794 - with your order details for cancellations.

Once shipped, the order cannot be canceled but can be returned or exchanged following our policy.

How to Initiate a Return/Exchange

To initiate return/exchange apply for return/exchange via the link: Maba India or email us at ccare@maba.co.in or WhatsApp us at: +91 9845107794 - with your order number, reason, and relevant details. Await a confirmation email with further instructions.